Options that allow you to offer great deals to your users or add revenue.
All plans are priced per user.
Each user can select a different plan level and subscription term. Our billing system will keep track and bill you accordingly each month.
You must provide a credit card or bank account for billing.
Billing will occur on the first of each month and will be for all recurring amounts for user subscriptions plus any new user subscriptions less any credits owed to you for cancelled subscriptions.
existing subscriptions + new subscriptions (prorated) - cancelled subscriptions (prorated)
All new and cancelled account will be prorated accordingly.
For monthly subscriptions, they may change plans at any time. You will simply be charged for the difference between their original plan and the new plan for the remainder of the month. There is no credit for changing to a lower plan during a month. Their plan will renew at the beginning of the next month at the new plan level.
If they would like to change from a monthly to an annual subscription, they may do so, but there will be no credit for the months you have already paid, however you will be credited for the amount paid for the current month, and the annual plan will be for one full year starting on the date you were previously billed.
Example: the user signed up on March 1 and on September 15 they opt to change to an annual subscription. You will be credited for the current month, September, their annual subscription will be created with a start date of September 1, you will be billed for the full annual amount less the amount you were already billed for September, and the subscription will renew on September 1 of the next year.
For annual subscriptions, they may change to a higher subscription at any time. You will be charged additionally for the new plan price prorated to the number of days remaining in the current subscription year. The plan will automatically renew at the new level at the beginning of the next subscription year.
Our standard cancellation policies apply to users in a business account as well. However, the 100 user minimum will still apply. If the user cancelling is your 100th user, dropping you to 99, you will still be required to pay for 100 total users. Any users that don't actually exist will be billed at the Basic plan level.
For monthly subscriptions, your users may cancel at any time. However, there is no credit for the unused days remaining in the month.
For annual subscriptions, your users may cancel anytime during the first 30 days. You will receive a credit for the full annual amount on your next bill.
Unfortunately, due to the nature of our platform, it is not possible to offer a trial account.
However, a user may opt to try just a one month plan.